Our company values and prioritizes honesty and transparency in this business. We openly
display on this website how much we pay out to customers. Click here to see our numbers.
Rates are updated daily as per the current value of gold on the market. To receive your
appraisal verbally rather than in an email, please email us directly at [email protected] or give us a call at 1-800-337-7706.
Big Cash for Gold does not buy loose gemstones. However, after assessing your item, the
gemstone’s value may be added to the weight of your gold (e.g. a golden ring with a gemstone), increasing the amount we pay out to you. Additionally, Big Cash for Gold pays wholesale prices for diamonds and happily accepts them.
Our kit is FREE! You also won’t have to pay for shipping – an Overnight FedEx shipping is
included with each kit. Every kit is insured automatically for as much as $5,000. You can insure your package by as much as $100,000 if need be. If you feel that your package requires extra insurance, call us at 1-800-337-7706 for assistance.
Our company’s kits are developed with security and safety in mind. They will contain bubble mailers and plastic bags that cushion materials. If you are concerned about the packaging or need more of it, please contact our customer support team at 1-800-337-7706. We’ll be happy to provide you with any extra supplies you may need.
Once we get your items, the appraisal kit’s contents will immediately be scanned into our
system. You will then receive an email that acknowledges receipt of the package. The appraisal kit’s status can be tracked 24/7 on your account from the moment you send it out and all throughout its route. For assistance with your account or password resets, feel free to email us at [email protected] or call us at 1-800-337-7706.
Safety is Big Cash for Gold’s top priority! We will actively make sure that your items remain safe throughout each step of the process. For more information, click here.
We purchase precious metals of all types, including white gold, yellow gold, rose gold, platinum, and silver. However, our company does not purchase gold-plated items. For more information, click here.